We aim to give our customers a real complete customer package, from the very first time they walk in the door, right through to the sales, servicing, and repairs. Customers can come for a chat about their new mobility and disability aid and enjoy one of our barista-made coffees or tea from our in-house Joylicious Cafe designed just for our customers. We have a great range of new and second-hand products available everything from our custom designed Mobility Scooters, our KS-1 top of the line wheelchair, Showerbuddy, beds, hoist, or any other Daily Living Aid. If we don’t have it in stock just ask and we will source it for you at a competitive price and in a very timely fashion.
All our scooters sold (both new and second-hand) come with a free 3-month service to ensure that is performing as it should.
Our customer service goes well beyond selling your mobility or disability products. When you purchase anything from us, we’re here to support you and your family with any of your servicing, repairs, or modification needs. Should you wish to bring your item in for a service, repair, or modification we offer a comfortable place to sit, read a magazine, enjoy a free coffee or tea at our new in-store Joylicious Cafe designed for you our customer.
We at a truly local and family-owned and operated business with over 60 years of engineering expertise and are fully qualified to offer services on mobility scooters, wheelchairs, and all disability items. Big Mike’s Mobility aims to provide a real one-stop-shop and will assist in the Queensland registration of the scooters if required, insurance needs for your new scooter, and offer many finance options customised to your needs to make your scooter affordable. We aim to assist our customers in all your mobility needs and requirements and strive to make available the best service and the right price for all people regardless of your social, financial, or upbringing in life. Our goal is to bring back the freedom of mobility and independence that is lost with time and/or disabilities by making our products and service affordable and dependable for all our customers.